General support
- +254 721 874 478
- info@wapishi.online
- Mon to Fri: 9:00 AM - 6:00 PM
- Sat: 9:00 AM - 2:00 PM
Support and Partnerships
Talk to the Wapishi operations team directly.
From supplier onboarding questions to cold-chain partnership reviews, we keep communication practical and action-oriented so you can move forward quickly.
Supplier onboarding support
Logistics partnership coordination
B2B procurement response desk
Contact channels
Pick the channel that best fits your request and urgency level.
Partnership desk
- info@wapishi.online
- Supplier Partner Application
- Logistics Partner Application
- Review cycles: Weekday business hours
Office location
- Embakasi North Road
- Nairobi, Kenya
- In-person visits by appointment
- Call ahead for operations desk routing
Send us your request
Share your objective, context, and timeline so we can route your message to the right team quickly.
What to include for faster help
- Your business type and operating location.
- Whether your request is supplier, logistics, or procurement related.
- Urgency level and preferred response method.
Support FAQ
Common questions from partners and businesses reaching out for assistance.
How quickly does Wapishi respond to partnership enquiries?
Most complete requests receive first response guidance within one business day, with full review timelines based on request complexity.
Can we visit your office directly?
Yes, by appointment. Our operations base is on Embakasi North Road, Nairobi.
What is the best channel for urgent procurement issues?
Call +254 721 874 478 and mention the urgency context so your request is routed quickly.
Do you support both supplier and logistics onboarding from this page?
Yes. You can submit a support message here, or go directly to the supplier and logistics application pages for structured onboarding forms.